Orders to the EU temporarily suspended due to changes to VAT on exports

Refunds

We do not generally accept returns, however if you are dissatisfied with your purchase, please do not hesitate to contact us at clavisandclaustra@gmail.com or complete the form below and we will try to find an agreeable solution.


Damages and issues
Please do check your order as soon as you receive it and contact us right away if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.