Cookie Policy
Last updated: 17 June 2026
This Cookie Policy explains how Clavis & Claustra uses cookies and similar technologies on our website.
This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites work properly, remember your preferences, improve performance, understand how visitors use the site, and support features such as shopping baskets, checkout and account login.
Similar technologies, such as pixels, tags and local storage, may also be used for similar purposes.
How we use cookies
We use cookies and similar technologies to:
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make the website work properly
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enable basket, checkout, payment, security and account features
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remember your cookie choices and preferences
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understand how visitors use the website
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improve the performance and usability of the website
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support analytics, measurement and advertising where enabled and where you have given consent
Types of cookies we use
Strictly necessary cookies
These cookies are needed for the website to work and cannot usually be switched off through our cookie controls.
They may be used for:
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basket and checkout functionality
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payment processing
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account login
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website security
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fraud prevention
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remembering your privacy and cookie preferences
Without these cookies, parts of the website may not work properly.
Analytics and performance cookies
These cookies help us understand how visitors use the website, such as which pages are visited, how users move around the site, and whether there are any errors or performance issues.
This information helps us improve the website and shopping experience.
Analytics and performance cookies are only used where permitted and subject to your cookie choices.
Marketing and advertising cookies
Marketing and advertising cookies may be used to measure advertising performance, understand the effectiveness of campaigns, or show relevant advertising through third-party platforms.
These cookies may be set by us or by third-party services, such as Google, where those services are enabled.
Marketing and advertising cookies are only used where permitted and subject to your cookie choices.
Preference cookies
Preference cookies may be used to remember choices you make on the website, such as cookie settings or other site preferences.
Shopify cookies
Our online store is powered by Shopify. Shopify uses cookies and similar technologies to provide the website and checkout functionality, keep the store secure, support payments, remember basket contents, process orders, and help us operate the store.
Some Shopify cookies are strictly necessary for the website and checkout to work. Other Shopify-related cookies may support analytics, performance, advertising or service improvement, depending on the services enabled and your cookie choices.
Google and YouTube
We use Shopify’s Google & YouTube integration where enabled for analytics, measurement or advertising purposes.
Google-related cookies or similar technologies may be used to help measure website activity, understand how visitors interact with the store, or support advertising features.
These cookies are only used where permitted and subject to your cookie choices.
Cookie consent
When you visit our website, you may be shown a cookie banner. This allows you to accept, reject or manage non-essential cookies.
Strictly necessary cookies are used because they are required for the website to function. Non-essential cookies, such as analytics or marketing cookies, are used only where permitted and subject to your consent choices.
You can change your cookie preferences using the cookie controls available on the website.
Managing cookies through your browser
You can also control cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies.
Please note that if you block all cookies, some parts of the website may not work properly, including basket, checkout, account and payment features.
Third-party cookies
Some cookies or similar technologies may be set by third-party services used on our website. These may include Shopify, Google, payment providers or other service providers used to operate the store.
Third-party services may process information in accordance with their own privacy and cookie policies.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, cookies, third-party services, legal requirements or business practices.
When we update this policy, we will change the “Last updated” date at the top of this page.
Contact
If you have any questions about this Cookie Policy or how we use cookies, you can contact us using the details below:
Clavis & Claustra
5 Lord’s Close
Giggleswick
North Yorkshire
BD24 0EG
United Kingdom
Email: clavisandclaustra@gmail.com
Phone: +44 7790 681407